FAQ - Ábitta

Are dogs or pets allowed in the hotel?

We love pets, but unfortunately, we don’t allow them. However, service animals are always welcome.

Where do I place a reservation?

https://www.choicehotels.com/puerto-rico/san-juan/ascend-hotels/pr004

What time is check-in/out?

Check-in: 4:00 PM
Check-out: 12:00 PM

Is there parking in the hotel?

For our guest’s convenience, we offer valet parking services only with unlimited in/out privileges.

Can I still use my Choice Rewards points?

Yes! You can still collect and use points.

Why are there new changes?

Comfort Inn is now rebranded to Ábitta. Ábitta is the first of its kind in Puerto Rico, with co-working spaces, a beach club, and an Art Deco approach, and just minutes away from restaurants, nature, the city, mountains, and more!

Is there wi-fi?

Staying connected is easy! Ábitta has free wi-fi in the hotel for your convenience.

Is there a restaurant in the hotel?

Ábitta has a beautiful small restaurant where you can get delicious food to go or eat there.

What does the business center include?

If you are a digital nomad who works remotely, you are in luck. Our business center has computers, a copy machine, a fax machine, and a quiet place to complete your work without interruptions.

Can I book tours or activities with the hotel?

Jump into the adventure of a lifetime and experience magical Puerto Rico like a true local with our help. You can book water activities, guided tours, rum tastings, and anything your heart desires. Just visit us at the front desk to get started.

What does the Beach Club include?

Sit back and unwind in our beach club, where you will be greeted with a fresh towel, umbrella, and comfy chair. The sound of crashing waves and breeze will keep you as close as a loving embrace, ready to set you free into a sun-kissed, forever summer day.

What cleaning policies does the hotel have?

Our new Commitment to Clean initiative builds on Choice Hotels’ longstanding cleanliness protocols. It enhances the existing program with guidance developed in response to the pandemic, including recommendations for deep cleaning, disinfecting, hygiene, and social distancing best practices and protocols. Through our ongoing and longstanding relationship with Ecolab and the creation of our online Cleanliness Hub, we’re also providing hotels with the latest resources, guidance, and training. Every Choice hotel will designate a “Commitment to Clean Captain,” who will complete best-in-class cleanliness training and incorporate the new protocols at their hotel.

Are there any current travel advisories?

For current COVID-19-related travel guidelines, regulations, and testing requirements for international travelers, please visit the Centers for Disease Control and Prevention’s travel page.